My shortest post yet about not using “click here” links
It’s 2026 and you still shouldn’t use “click here” for your link text.
Articles
Information you can use.
Celebrating 2025 Launches
Taking a moment to recap four major launches and lots of other small projects that took up much of my time in 2025.
Field Notes from Deep Dive Day 2025!
I spent all day Thursday, October 16 at the Seattle Cultural Accessibility Consortium’s Deep Dive Day 2025! I was thrilled to be an Ally Sponsor in supporting this fabulous event. But honestly, I was there more for the talks than the advertising.
Please vote for my two proposed sessions for 26NTC!
Can you do me a favor and ❤ my two session submissions for the 2026 Nonprofit Technology Conference in Detroit?
Maintaining Site Consistency
A key aspect of any high-quality website is consistently designed and structured information across every page of a site. Here’s a framework for thinking about how to get that.
The Benefits of Following the Grain
Two very different examples of the importance of knowing the high-level reasons for why things work they way they do and the consequences of following or not following those intentions.
“What has changed?”
“What has changed” is a bit of a magic question in my consulting. Maybe it’ll help you too.
It’s time to give RSS another chance (you probably already have)
RSS is a simple, old, and perfect technology that’s been around forever and is just as good now as it was ten years ago. It’s time you gave RSS another look.
The Benefits of Blogging & How to Start
The benefits of blogging have been many and diverse, justifying my time and effort. Here’s a list of them all and the two “rules” that help me keep going.
Think Twice Before You Write That RFP
“RFP” is one of my least favorite acronyms. The next time you need to find a website consultant, I hope you won’t use one!
How to Write a Good Review with Three Examples
I missed the first Rate and Review a WordPress Plugin day so I played catch-up this morning and rated three. Here’s what I think makes a good review.
The Right And Wrong Way to Manage Volunteer Website Projects
Websites are expensive. Nonprofit budgets are tight. So why not get a volunteer to build your website? It’s not easy, and frequently, volunteer-built websites never see the light of day. Here are a few reasons why.
Making Accessibility Accessible
What’s the role of non-experts in the field of accessibility? It’s certainly not standing in a metaphorical corner and yelling at everyone! But that’s maybe been the habit of some, and it’s time to move beyond that to a happier, easier-to-use web.
Embeds in WordPress: The Easy Way to Include Media
WordPress makes it gloriously easy to embed videos, photos, tweets, songs, documents, and other types of media from popular social media sites by simply pasting the URL into the post editor. Quickly learn the simple but powerful ins-and-outs of media embedding in WordPress.
Client Intake, Project Planning, and Wait
Frank Partnoy’s book, Wait, has me thinking about project management. It discusses how—across many disciplines—experts are careful in collecting enough information to make good decisions before quickly relying on past experience to succeed at whatever their goal may be. So this suggests that projects start slow and then end fast.
Guest Post: Nine Things I’ve Learned From my Facebook Page
So many Facebook blog posts paint in broad strokes, generalizations, and ideas divorced from any one Facebook page. In this post, read about specific, concrete lessons learned by someone new to managing a small Facebook page, and get ideas for starting or improving yours.