Intuitive Means Familiar

Think about it. There’s nothing “intuitive” about using a mouse. It’s a piece of plastic that you move around on a flat horizontal surface to effect the position of this tiny arrow on a vertical screen. And yet we use “intuitive” to describe technology all the time. Why is that and what can we do instead?

Client Intake, Project Planning, and Wait

Frank Partnoy’s book, Wait, has me thinking about project management. It discusses how—across many disciplines—experts are careful in collecting enough information to make good decisions before quickly relying on past experience to succeed at whatever their goal may be. So this suggests that projects start slow and then end fast.