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Writing Excellent Client Emails

A partially blurred email being composed in Gmail. Visible text includes "sir or madam", "per our conversation", "To whom it may concern", and "please kindly see my response."

As someone who provide services online, it’s no surprise that I write a tremendous number of emails. I’ve spent years thinking about the keys to good client emails. Here’s my list.

Author Mark Root-WileyPosted on March 3, 2023March 3, 2023Categories Best Practices

Advice for Getting Started as a Freelance Web Developer

Now that I’ve been at this whole freelancing thing for a long time, here are many of the lessons and tips I’ve learned. I hope they can help others be more successful and provide better service to their own clients.

Author Mark Root-WileyPosted on October 12, 2020October 12, 2020Categories Miscellany

Get to Know Me

Mark Root-Wiley, smiling in front of white background in collared blue shirtMy name is Mark Root-Wiley (he/him). I design and build WordPress websites for nonprofits.

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Free WordPress Guide for Nonprofits

Nonprofit WP

I maintain Nonprofit WP, “The Start-to-Finish WordPress Guide for Nonprofits” building DIY or low-cost websites.

Visit NonprofitWP.org for time-saving tips and best practices.

Latest Blog Posts

  • How to make your website accessible (and not use an accessibility overlay) March 23, 2023
  • Why I won’t install an accessibility overlay on your website March 23, 2023
  • Writing Excellent Client Emails March 3, 2023
  • WordPress Site Editor Friction Log #2 February 17, 2023
  • WordPress Site Editor First Use Friction Log February 2, 2023
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Memberships & Certifications

Nonprofit Technology Network (NTEN) Member Approved Specialist - Nonprofit Resource Directory Member Washington Nonprofits Member