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26NTC Field Notes: Day 2

26NTC powered by NTEN

A case study on implementing an AI chatbot at an organization that serves vulnerable organizations, volunteer recruitment tips, and racist data! Let’s get to it!

Author Mark Root-WileyPosted on March 12, 2026March 12, 2026Categories Tools & Resources

End of Year Giving Reminder & a Shopping Tip

Keeping donors involved in your organization is the key to happy and returning donors. Still, of the organizations I give to, few do a good job of following up.

Author Mark Root-WileyPosted on December 10, 2013March 6, 2018Categories Nonprofit Websites

The Right And Wrong Way to Manage Volunteer Website Projects

Websites are expensive. Nonprofit budgets are tight. So why not get a volunteer to build your website? It’s not easy, and frequently, volunteer-built websites never see the light of day. Here are a few reasons why.

Author Mark Root-WileyPosted on September 10, 2013December 3, 2024Categories Articles

What Nonprofits Should Pay for Their Websites

A dollar bill with question marks instead of amounts

Many small nonprofits turn to volunteers in hopes of getting a free website. My experience suggests a better way forward. I’ve found a way that works for me and results in better websites and fairer compensation.

Author Mark Root-WileyPosted on October 24, 2011May 24, 2012Categories Nonprofit Websites

Get to Know Me

Mark is a white man with short light brown hair and short stubble. He's wearing a collared blue shirt with a small white floral print in this formal portrait with a stark white background.

My name is Mark Root-Wiley (he/him). I design and build WordPress websites for nonprofits. About/Resume

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Free WordPress Guide for Nonprofits

Nonprofit WP

I maintain Nonprofit WP, "The Start-to-Finish WordPress Guide for Nonprofits" building DIY or low-cost websites. Visit NonprofitWP.org for time-saving tips and best practices.

Latest Blog Posts

  • A web accessibility training win with Percolator Consulting June 23, 2026
  • My shortest post yet about not using “click here” links May 18, 2026
  • Project Launch: The Life and Legacy of Efraín Arévalo Ibarra March 24, 2026
  • 26NTC Field Notes: Day 3 March 13, 2026
  • 26NTC Field Notes: Day 2 March 12, 2026

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Memberships & Certifications

Nonprofit Technology Network (NTEN) Member Approved Specialist - Nonprofit Resource Directory Member Washington Nonprofits Member